Terms and Conditions

1. Introduction

Welcome to Sue Reed Writes (suereedwrites.co.uk). By accessing or using this website you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase or using the site.

This website is operated by Sue Reed (“we”, “us”, “our”). Our contact email is suereedwrites@gmail.com.

2. Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not use the site to transmit any unsolicited or unauthorised advertising or promotional material.

3. Products and Orders

We sell physical books and related products through this website. All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our discretion.

Product descriptions, images, and prices are correct at the time of publication but may be subject to change without notice. In the event of a pricing error, we will contact you before processing your order.

4. Pricing and Payment

All prices are displayed in British pounds sterling (GBP) and include VAT where applicable. Payment is processed securely via Stripe. We do not store your card details.

5. Delivery

We aim to dispatch orders within 3–5 working days. Delivery times vary depending on your location. We are not responsible for delays caused by postal services or customs. Signed copies are dispatched directly by the author.

6. Returns and Refunds

Please refer to our Refund and Returns Policy for full details. In summary, you have the right to cancel and return physical goods within 14 days of receipt, in accordance with the UK Consumer Contracts Regulations 2013. Items must be returned in their original condition.

7. Intellectual Property

All content on this website — including text, images, graphics, and the book itself — is the intellectual property of Sue Reed or is used with permission. You may not reproduce, distribute, or create derivative works without prior written consent.

8. Newsletter

If you subscribe to our newsletter, your email address will be stored and processed by MailerLite. You may unsubscribe at any time via the link included in every email. We will never sell your data to third parties.

9. Third-Party Links

This website may contain links to third-party websites (for example, Amazon, Waterstones, Substack). We are not responsible for the content or privacy practices of those sites.

10. Limitation of Liability

To the fullest extent permitted by law, we exclude all liability for any loss or damage arising out of your use of this website. Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

11. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated date. Continued use of the site following any changes constitutes your acceptance of the revised terms.

Last updated: 29 June 2026